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Cancellation Policy for Pay-at-Hotel Guests
Reservation Confirmation

Your reservation is confirmed, and no advance payment is required. Payment will be made directly at the hotel during check-in or check-out, as specified in your booking.

 

Free Cancellation

We understand that plans can change, so we offer a free cancellation period for most of our bookings. You can cancel your reservation without any charges up to 2 days/48 hours before your scheduled check-in time.

 

Late Cancellation or No-Show

If you cancel your reservation after the free cancellation period has expired or fail to show up on the scheduled check-in date, the hotel may charge a cancellation fee equivalent to one night's stay or a specified amount. This fee will be payable directly to the hotel.

 

Modification Policy

You can modify your reservation (subject to availability and any applicable rate differences) within the free cancellation period. Modifications may be subject to additional charges payable directly to the hotel.

 

Special Circumstances

We understand that unforeseen events can occur, such as emergencies or travel disruptions. In such cases, please contact the hotel directly as soon as possible to discuss your situation. The hotel will work with you to find a suitable solution.

 

Group Bookings

Different cancellation policies may apply to group bookings. Please refer to your group booking confirmation for specific details. The hotelier may need advance payment to hold the reservation interms of group bookings and long-term stays.

 

Force Majeure

In rare cases, events beyond our control, such as natural disasters or government-imposed travel restrictions, may require the hotel to modify or cancel your reservation. The hotel will make every effort to accommodate you in such situations and provide alternative solutions.

 

We reserve the right to modify our cancellation policy from time to time. Please review the cancellation policy at the time of booking to ensure you are aware of any changes.

 


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